Privacy Policy

This legal text provides details on how we collect and process your personal data through the use of our website anacuello.com, including any information you may provide to us through the site when purchasing a product, subscribing to our newsletter, or submitting your details via the forms provided for this purpose.

By providing us with your data, we inform you that our services are not available to persons who are legally prevented from giving consent. Therefore, when you submit any form, you guarantee that you have the legal capacity to grant such consent.

Below, we inform you about the data protection policy of: Ana Cuello Biot

1. Data Controller

Contact details of the data controller:

Ana Cuello Biot, with Tax ID (NIF): 33470847M and registered address at: C/ San Ignacio de Loyola, 20, telephone: 639766189, and email: info(at)anacuello.com

2. What data do we collect?

The General Data Protection Regulation (GDPR) defines personal data as any information relating to an identified or identifiable natural person, that is, any information capable of identifying a person. This does not include anonymous or statistical data.

Any personal data that may be collected directly from the data subject will be treated confidentially and incorporated into the corresponding data processing activities owned by Ana Cuello Biot.

On our website, we may process certain types of personal data, including:

  • Identity data: first name, last name, and tax identification number.
  • Contact data: email address, telephone number, and billing address.
  • Profile data: password.
  • Marketing and communications data: preferences regarding receiving marketing communications from us and preferred means of communication.

We do not collect any data relating to special categories of personal data (those revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health data, genetic data, or biometric data).

If we are required by law or under the terms of a contract between us to collect personal data and you refuse to provide it, we may not be able to perform the contract or provide the service. In such cases, you must inform us in advance.

3. How do we collect your personal data?

The methods we use to collect personal data are:

  • Through forms on our website, via our contact email, by telephone, or by postal mail, when you:
    • Request information about our products or services
    • Purchase our products
    • Subscribe to any of our services or publications
    • Send us your comments

In order to ensure the quality of our portal, we reserve the right to reject any registration request or to suspend or cancel a previously accepted registration if we believe it does not comply with these requirements or with any applicable law or regulation. If this occurs, we will attempt to explain the reasons for our decision, although we cannot guarantee to do so in all cases.

  • Through automated technologies or interactions: On our website, we may automatically collect technical data about your equipment, browsing actions, and usage patterns. This data is collected through cookies or similar technologies. For more information, please refer to our Cookies Policy.
  • Through third parties:
    • Google: analytics or search data. Outside the European Union.

4. Purpose and legal basis for processing your data

The most common uses of your personal data are:

  • To formalize a contract between Ana Cuello Biot and you
  • When you provide your consent for the processing of your data
  • When necessary to comply with a legal or regulatory obligation
  • When necessary for our legitimate interests or those of a third party

The user may withdraw the consent given at any time by sending an email to info(at)anacuello.com or by consulting the section on exercising rights below.

Below is a table outlining how we will use your personal data, the legal basis for such use, and the types of personal data processed. We may process personal data for additional legal reasons; if you require further details, please contact us at info(at)anacuello.com.

FormPurposeType of DataLegal Basis
ContactThe purpose is to manage contacts and information requests received via the website– Name – Email – TelephoneConsent of the data subject (Art. 6.1.a GDPR) Pre-contractual measures (Art. 6.1.b GDPR) Processing is necessary for the purposes of legitimate interests pursued by the data controller (Art. 6.1.f GDPR)

Commercial communications: You will only receive communications if:

  • You requested information or contracted a product or service with us.
  • You provided your data and accepted the relevant checkbox on our form.
  • You have not expressed your wish to stop receiving such communications.

We obtain your explicit consent before sending any communications, and you may request to stop receiving them at any time by emailing info(at)anacuello.com.

If you choose to stop receiving our communications, your personal data will continue to be stored as a result of the contractual relationship, in order to comply with legal obligations.

Purpose limitation: We will only use your data for the purposes for which it was collected, unless we reasonably consider that we need to use it for another reason, in which case we will notify you in advance and ensure the new purpose is compatible with the original one.

5. How long will we retain your data?

Your data will be retained for as long as necessary to fulfill the purpose for which it was collected and to determine any potential liabilities arising from that purpose and from the processing of the data, in accordance with applicable regulations.

Email or form subscribers’ data: From the moment the user subscribes until they unsubscribe.

6. Minors

Ana Cuello Biot does not authorize persons under the age of 14 to provide their personal data through the means enabled on this website (completion of web forms for service requests, contact, or by sending emails). Therefore, anyone providing personal data through these means formally declares that they are over 14 years of age, and Ana Cuello Biot is exempt from any responsibility for non-compliance with this requirement.

If your child under the established age limit has provided personal information to Ana Cuello Biot, please contact us so that you may request the exercise of the applicable rights.

In cases where services offered by Ana Cuello Biot are intended for minors under 14, appropriate measures will be taken to obtain authorization from parents or legal guardians.

7. Exercise of Data Protection Rights

How can you exercise these rights? Users may send a request to the registered address of Ana Cuello Biot or to the email address info(at)anacuello.com, including a copy of their ID or equivalent identification document, to request the exercise of the following rights:

  • Access to personal data: You may ask Ana Cuello Biot whether your personal data is being processed.
  • Rectification: Request correction if your data is inaccurate, or request erasure (“right to be forgotten”).
  • Restriction of processing: In this case, data will only be retained for the exercise or defense of legal claims.
  • Objection to processing: Ana Cuello Biot will stop processing the data as instructed, unless legitimate grounds or legal claims require continued processing.
  • Data portability: If you wish your data to be processed by another entity, Ana Cuello Biot will facilitate the transfer to the new controller.

You may use the templates provided by the Spanish Data Protection Agency to exercise these rights: Here

Lodging a complaint with the AEPD: If you believe there is an issue with how Ana Cuello Biot processes your data, you may submit a complaint to the competent supervisory authority in Spain: Spanish Data Protection Agency.

We may request specific information to help us confirm your identity and ensure your right to access your personal data (or exercise any of the other rights). This is a security measure to ensure that personal data is not disclosed to unauthorized persons.

We will respond to all requests within the legally established period of one month. However, if your request is particularly complex, it may take longer. In such cases, we will notify you and keep you informed.

8. Data sharing: service providers

In order to carry out our work, we may require assistance from third parties who will only process the data to provide the contracted service and who have appropriate measures in place to protect your rights:

  • Service providers offering system administration and IT services.
  • Professional advisors including lawyers, auditors, and insurers providing legal, accounting, banking, and insurance consultancy services.

All data processors to whom we transfer your data will respect the security of your personal data and will process it in accordance with the GDPR.

We only allow such processors to process your data for specific purposes and in accordance with our instructions. You may request a list of these service providers by emailing info(at)anacuello.com.

9. Data security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized manner, altered, or disclosed. Access to personal data is limited to employees, contractors, and third parties who have a legitimate business need to know such data and who are subject to a duty of confidentiality.

We have procedures in place to address any suspected personal data breaches and will notify you and the relevant supervisory authority if required by law, in accordance with Articles 33 and 34 of the GDPR.